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FAQ

Got questions? We have answers.

Everything homeowners and servicers commonly ask before joining RAVEN, answered clearly.

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Frequently asked

Common questions

For homeowners
How fast will I get matched?
RAVEN is designed for sub-90-second matching. Once your request comes in, our engine surfaces available vetted servicers in your area immediately.
Does it cost anything to use RAVEN as a homeowner?
No. RAVEN is completely free for homeowners. No matching fee, no subscription, no commission.
How do I know the servicer is legit?
Every servicer goes through vetting. We verify license, insurance, and service area before they can appear in any match.
What if the match is not a good fit?
Let us know and we will rematch you. Quality matches are the only thing RAVEN is built around.
When does RAVEN launch in my area?
We are in pre-launch. Join the waitlist and you will be first to know when we go live in your market.
For servicers
How do I get on the platform?</